We are always looking for dynamic, talented individuals to join our team. Interested? Review our requirements and submit your CV or resume to careers@cubespace.co.za. We are excited to hear from you!
Customer Success Engineer
Department: Sales & Marketing
Reports To: Customer Success Lead
Location: Stellenbosch
Employment Type: Full-time
As a Customer Success Engineer, you will act as a key liaison between CubeSpace’s customers and internal teams. Rather than being the technical expert yourself, your primary role will be to facilitate and coordinate support queries, ensuring that the right questions are asked, the right experts are engaged, and the right answers are delivered clearly, accurately, and sensitively to the customer.
Support queries may range from documentation clarifications to troubleshooting during in-orbit commissioning. Many will involve multiple iterations of feedback and cross-departmental collaboration. Your ability to manage these threads, keep things moving, and maintain clarity throughout is essential to our customers’ success and ours.
This role is perfect for someone who combines strong technical comprehension with excellent communication, coordination, and follow-through.
Key Responsibilities:
- Act as the first point of contact for incoming post-sale support queries.
- Gather the necessary information from customers and ask clarifying questions to frame their requests accurately.
- Work with relevant technical specialists to gather responses, then repackage and communicate feedback in a clear, customer-appropriate, and commercially sensitive manner.
- Manage the support mailbox and ticketing system, ensuring queries are logged, tracked, followed through, and closed effectively.
- Maintain and update internal support documentation (e.g., FAQs, living playbook) and help identify areas for process or documentation improvement.
- Support the Customer Success Lead in day-to-day order management tasks, such as client mission overview reviews, handovers between Sales and Production, return facilitation, and documentation handling.
- Assist in compiling supporting documentation.
- Help implement and optimize Customer Support software tools as the team scales.
- Actively work on growing own literacy and technical insight into CS products and solutions in order to reduce dependence on wider team for every enquiry.
Minimum Requirements:
- A technical diploma or degree
- Ability to understand and communicate technical topics clearly and confidently (without being the subject matter expert).
- Strong organizational skills and the ability to manage multiple, concurrent threads and deadlines.
- Excellent verbal and written communication in English.
- Comfortable working independently and taking ownership of open queries.
- Team-first mindset with the humility to facilitate rather than control.
- Cultural sensitivity and professionalism in working with a global customer base.
- Commitment to accuracy, consistency, and high standards of service.
Preferred (but not required):
- Background in control engineering.
- Familiarity with satellite systems or space mission operations.
- Previous experience in customer-facing, support, or coordination roles.
- Experience with ERP, CRM, or ticketing systems.
- Fluency in additional languages.
- General passion for space and the industry’s direction.
Why Join CubeSpace?
- Contribute to global space missions by playing a critical role in customer support success.
- Gain exposure to advanced space technologies and diverse satellite programs.
- Join a fast-growing, internationally recognised company at the forefront of the satellite control industry.
Work in a collaborative and mission-driven environment where your coordination skills truly make a difference.
Sales Engineer
Department: Sales & Marketing
Reports To: Sales Engineering Manager
Location: Stellenbosch
Employment Type: Full-time
CubeSpace is looking for a hungry, ambitious Sales Engineer. Someone who is laser-focused on closing deals, thrives in a high-performance environment, and wants to make their mark in the global space industry. This is not a research or strategy role, this is a pure execution position where your mission is converting interest into revenue.
You’ll be responsible for answering customer enquiries, preparing technical and commercial proposals, and chasing down opportunities with discipline and urgency.
We’re looking for a highly motivated junior professional, who is eager to prove themselves and build a name as a top technical salesperson in one of the world’s most exciting industries. If you're competitive, commercially sharp, and not afraid to hustle, this is your chance.
Key Responsibilities:
- Respond rapidly and professionally to inbound sales enquiries
- Actively hunt for new leads and opportunities that will expand the sales pipeline
- Prepare and submit compelling technical and commercial proposals and quotations
- Drive and close new business across global markets, with a focus on responsiveness, persistence, and accuracy
- Develop a solid understanding of CubeSpace’s ADCS products and confidently communicate their capabilities
- Work with technical teams to understand customer needs and translate them into effective solutions
- Track and manage the sales pipeline, follow up proactively, and close deals
- Maintain accurate sales data in the CRM and ERP systems
- Support CubeSpace’s presence at international conferences, representing the company at booths and meetings
- Collaborate with internal teams to ensure smooth handover and successful customer onboarding
Minimum Requirements:
- A technical diploma or degree (electronics, mechanical, mechatronics)
- At least 3 years strong hunting sales experience, with a proven track record and available performance figures.
- A clear desire to work in sales and a passion for winning
- Exposure to, or a strong interest in, technical sales processes (qualifying leads, positioning calls, overcoming objections, negotiating deals, and closing)
- Comfortable handling technical conversations, even if not the subject matter expert
- Willingness to take ownership, be accountable, and keep pushing until the sale is won
- A strong problem-solving mindset and the ability to find practical, fast-moving solutions
- A self-starter who thrives under pressure, works independently, and prioritizes high-impact actions
- Comfortable with global business contexts, including basic understanding of export controls, shipping logistics, and pricing fundamentals
- Needs to be able to do extensive international travel to exhibitions and customers (can be as often as monthly)
- After-hours flexibility to meet with customers in different time zones
- Excellent written communication skills (proposal and quotation writing is a core function)
Shortlisted applicants will be expected to demonstrate their problem-solving skills and commercial instincts during the interview process.
Senior Accountant
Department: Finance
Reports To: Head of Finance
Location: Stellenbosch
Employment Type: Full-time
We are seeking a dynamic individual to join our finance team. This person must thrive in an environment where change is constant and have the ability to work exceptionally well in a team. The position requires a strong drive to maintain and improve finance related processes at a detailed micro level and also support the Head of Finance at a macro level and be willing to assist and engage in finance related international expansion activities. Depending on company growth and the candidate’s performance, there is a future possibility of being promoted to financial manager. Strong ethical behaviour is non-negotiable.
Responsibilities:
1. Oversee smooth month-end procedures
2. Drive cost management initiatives, identifying opportunities for cost reduction and efficiencies.
3. Collaborate with the Accountant to improve daily financial processes.
4. Analyze financial data, prepare ad hoc reports, and present findings to senior management to support decision-making.
5. Oversee the year-end financial audit, including but not limited to preparing an audit file and handling audit queries effectively and professionally
6. Collaborate with the sales team and take responsibility for the full debtors function, including the following up of outstanding debtors.
7. Account for ad-hoc and non-routine transactions in line with IFRS for SMEs
8. Assist the Head of Finance in preparing monthly management accounts and provisional tax calculations
9. Review payment batches, ensuring the accuracy and timeliness of payments in multiple currencies
10. Assist the Head of Finance with company secretarial matters as well as general compliance with applicable laws and regulations when required
Shortlisted applicants will be expected to demonstrate their problem-solving skills and financial abilities during the interview process.
Environmental Testing Lead
Department: Development
Reports To: Engineering Manager
Location: Stellenbosch
Employment Type: Full-time
As CubeSpace’s Environmental Test Team Lead, you will own the end-to-end management of our environmental test facility, from technical leadership to testing facility operations to compliance oversight. Your role ensures that CubeSpace meets the highest standards for qualification and acceptance testing of microsatellite equipment, keeping us at the forefront of the global space industry.
You’ll lead a team of engineers and technicians, drive continuous improvement, and ensure testing meets all ECSS, MIL-STD, ISO 17025, and ISO 9001 requirements — delivering accurate, timely, and traceable results that support CubeSpace’s mission.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and develop the environmental test team.
- Allocate personnel and facility resources to projects effectively.
- Build a culture focused on safety, quality, and compliance.
Facility Management & Development
- Oversee commissioning and qualification of environmental test equipment (thermal vacuum chambers, shakers, EMC chambers).
- Maintain and expand the facility capability matrix in line with product roadmaps.
- Ensure preventive maintenance, calibration, and infrastructure compliance.
Test Planning & Execution
- Translate mission requirements into test plans and schedules.
- Supervise test setup, execution, troubleshooting, and reporting.
- Approve go/no-go decisions for critical testing phases.
Data Integrity & Quality
- Ensure all data is accurate, traceable, and fully documented.
- Maintain audit readiness and adherence to ISO 17025 and ISO 9001 standards.
- Host inspections and drive corrective actions where needed.
Stakeholder & Cross-Functional Collaboration
- Act as the main point of contact for test activities across departments.
- Participate in design reviews and provide test-related input early in the development cycle.
- Support root cause analyses and investigations.
Continuous Improvement
- Identify opportunities to upgrade test methods and equipment.
- Implement process improvements for efficiency and reliability.
Key Deliverables
- Updated facility capability matrix and development plans.
- Environmental Test Plans (ETPs) and Test Readiness Review documentation.
- Accurate and timely Environmental Test Reports (ETRs).
- Maintenance, calibration, and audit compliance records.
- Departmental training and development milestones for test team members.
Qualifications & Experience
- Bachelor’s degree in Mechanical, Aerospace, Electrical/Electronic Engineering, or equivalent.
- Postgraduate qualification (preferred) in Aerospace Testing, Systems Engineering, or related field.
- ≥ 5 years in aerospace or space systems environmental testing.
- ≥ 3 years in a leadership role, managing test facilities and capital equipment.
- Proven experience with ECSS or similar standards in qualification and acceptance testing.
- Strong technical knowledge of thermal vacuum, vibration, shock, EMC, and thermal cycling test methods.
- Familiarity with ISO 17025, ISO 9001, and MIL-STD standards.
- Excellent leadership, planning, and stakeholder communication skills.
